Sharing our ideas, reaching out to the community

Ebooks

Curated Insights based on primary and secondary research including practical experiences. Our e-books focus on the practical aspects of HR Tech, Customer Success, and Organization Development.

Improving HR Productivity with ChatGPT

As an HR professional, you know how important it is to keep your HR Business Partners (HRBPs) productive and focused on strategic initiatives. However, administrative tasks such as answering employee queries, onboarding, performance management, training and development, and employee feedback can take up a significant amount of their time....

HR Tech Selection Guidelines

Evaluating HR Technology for a business can be a complex process. That's why we're here to simplify it for you. In any HR Tech decision-making process, it's essential to understand the needs and wants of various stakeholders involved. Although you may not conduct a scientific study, it's crucial to have a sense of what each stakeholder group requires for successful implementation. For large and complex organizations, it's recommended to document and validate these needs with a sample of each stakeholder group....

Conquering the Customer Success Multiverse!

The importance of customer success cannot be overstated in today's business world. As the competition continues to grow, retaining customers is becoming increasingly difficult. Customer success has emerged as a vital strategy to not only retain customers but also turn them into advocates for your business. However, customer success is not a one-size-fits-all solution. We do believe that Customer success is applicable to any business and is not just restricted to B2B SaaS businesses....

SLOW Growth Framework

In the world of business, growth is often considered the ultimate goal. Companies invest in marketing, advertising, and other initiatives to drive revenue and increase their customer base. However, the pursuit of rapid growth can sometimes lead to short-term thinking and unsustainable business practices. That's where the SLOW growth framework comes in - an approach that emphasizes sustainability, long-term thinking, organic growth, and a wide-angle view....

Lessons From Failures

The 4 x 4 metric is a compass to navigate professional life in a typical corporate environment. Based on personal experiences over the past 20+ years, our Founder proposes this framework to help younger professionals in their corporate journey. The framework is intended for self-evaluation. Use this to ask questions to self and identify areas for you to focus on in your current organizational context. This framework will be useful especially if you are starting a new role or job. It is recommended you create a 30-day plan using this framework and review the same every 30 days for the next 3-6 months. ...